Enquiries and follow-up
MaintenanceSoftware.ca is operated as a Flor Technologies website. When you submit a shortlist request or contact enquiry, we collect the fields you provide, your permission to respond and limited source information needed to understand where the request came from.
Enquiries are saved through Cloudflare-hosted website services and routed to the Flor lead management workspace for the team to review. Authorized workspace users can access the request. We do not automatically send it to the software vendors in our comparison.
Flor and conversation data
Flor can guide you through the buying information and help prepare a request. A conversation is not a submitted enquiry until you explicitly send the request and receive a confirmation.
Avoid confidential operational data, asset passwords, customer records and personal information about other people. If a connected AI response service is used, the chat message is processed to provide that response. The interface identifies when it is using a limited site guide instead.
Analytics and essential storage
Essential browser storage can retain a submission reference to avoid duplicate requests and keep your chosen settings. Website services use technical request information to protect the form and diagnose delivery problems.
Optional Google Analytics is enabled only after your choice when a production measurement ID has been configured. It measures page usage and successful enquiries without sending your name, email, phone, form text or chat transcript. You can change your choice using Analytics preferences in the footer.
Retention and privacy requests
The website delivery queue keeps a temporary copy while routing an enquiry. After confirmed delivery it removes that temporary payload; the Flor workspace keeps the enquiry so the team can handle it and retain the necessary record. Ask the team to review, correct or remove your information using the contact form and choose Privacy request.
Do not include sensitive proof of identity in the form. The team may need to verify a request before acting on account or enquiry information. Changes to this notice will be reflected on this page.